Covid-19 Update





Update 23/12/20 & FAQ’s

We’d like to say a BIG THANK YOU to everyone who has supported us during this difficult time. We really wouldn’t be here without you. From our volunteers and foster carers who give their time, to our members and donors and boarding clients who have helped us financially, to all of the marvelous shoeboxes that have been donated, and cards of well wishes sent. It truly helps the animals in our care, as well as making a big difference to the staff working with them every day. We Can’t thank you enough!

Have a wonderful Christmas, and we look forward to seeing you next year (covid allowing of course)


Is Teckels still running? – Yes. We have a reduced number of staff on site who are taking care of our animals. We are unable at present to accept visitors due to the lockdown. 

How is Teckels coping in the current environment? – We rely on boarding income to support the Charity and as you can appreciate the current situation has had a dramatic affect on our financial position. The majority of our staff are on furlough and we cannot allow volunteers on site.

We a have had some incredible support and would like to thank all those that have donated to the Charity. 

Are you able to accept donations? We can no accept food & bedding donations. We unfortunately cannot collect any, but if you are able to drop it at the centre and leave by the delivery box outside of reception, it would be much appreciated. **Please note we cannot take feather duvets and any type of pillows**

Do you have dogs and cats available for adoption? – Yes. please see our website for all available animals;

Our rehoming process has had to change due to social distancing and also due to having a smaller team on site.

The new process is: We will be putting a handful of animals needing homes onto our website at a time. If you are interested in adopting one of them, please email the required (as noted on the rehoming page) information to Applications for each animals will only be open for a short space of time, as we anticipate a high number of  applicants. We will contact the most suitable home only, and then book an  appointment for the family to meet their potential new pet. We will expect potential adopters to respect our PPE requirements on site, and must follow our health & safety protocols if they wish to adopt.

Families must be prepared to come and visit their chosen dog or cat at least twice before taking them home. This is non-negotiable.

We cannot stress how important it is to consider your long-term working and home situation before offering one of our animals a home. This must be a forever home, not a ‘for now’ home. We have already had animals surrendered to us due to owners going back to work after being furloughed, this is not fair on the dog/cat, so please think carefully.

We will happily give advice to any potential adopters about how to settle their new pets in and cope with change, we also have some items like harnesses that we can sell to go home with.

As advised by DEFRA, we will be prioritizing local homes, but would not rule out homes further away if they are prepared to do the visits etc.

Are you taking in unwanted animals – we are currently only able to take in animals in emergency situations due to space and resources . If you are needing to rehome your cat or dog, please email full details to 

Can I foster an animal because I am currently at home – Unfortunately not. Currently we are unable to carry out the necessary checks due to the lockdown. But if you are able to foster longer term, once lock down is over, we will be looking to hopefully expand our foster network so please do get in touch. 


Are you offering a pet grooming service ? – Yes. The on-site grooming business is open and are following strict safety procedures in line with Government advice.Please call 07436882657 to make an appointment.

When will volunteers be able to come on site ?– currently we are unable to accept volunteers on site, but will keeping a close eye on restrictions to ensure we can get them back on site asap.

We are following Government recommendations so please keep an eye on our website for updates.


We are still open for boarding! There are new procedures to follow when collecting, dropping off and paying for your pets, but we are most certainly open and doing everything possible to ensure guidelines are followed and everyone is kept safe.

Are you offering a doggy day care service – Yes please contact us for details.

If your enquiry is not covered by the above please contact us on 01453 740300

Please be aware that as we have reduced staff on site they may not be able to respond to your call immediately. Alternatively email us on

Thank you for your continuing support. We will update the website as the situation changes.

Stay safe


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